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Drive {diskname} has {freediskpercent}% free disk space [{freediskspacemb} MB] Check for Anti-Virus Product with on access scanning enabled. Check that Anti-Virus Product is up-to-date. Check for Anti-Spyware Product that is enabled. Check that Anti-Spyware Product is up-to-date. Check for Firewall Product that is enabled. Failed Passed Running The Workstation service has stopped abnormally. Application Error. Exit code {exitcode}. Restart the service System Diagnosis Service {servicename} not found in system services. Service not registered with system. Register service with system. System Diagnosis This computer has failed the Operating System version check This diagnostic was written for a different version of the Operating System. Elements in this report may be invalid. OS Version string does not contain 6.1 Verify the Operating System by running winver.exe. Operating System version This computer has failed the Operating System architecture check The architecture for the installed Operating System is not recommended for this hardware The Operating System architecture is {osarchitecture} whereas the Processor address width is {processorwidth} bit. Consider reinstalling a {processorwidth} bit Operating System for greater performance Hardware Compatibility The VolumeDirty flag is set on the disk A logical disk has the dirty bit set. This disk has been marked as dirty, it may be experiencing errors or might have not been shut down correctly 1. Run chkdsk on the drive and document any errors identified. 2. If chkdsk determines that there are errors on the drive run chkdsk /f to repair the errors. Disk Diagnosis A service is reported as having an unexpected error code One or more services has failed. The service did not stop gracefully, suggesting the service may have crashed or one of its components stopped in an unsupported way. Service exited with code not equal to 0 or 1077 Restart the service Performance Diagnosis The PredictFailure flag is set on the disk A logical disk has the SMART Predict Failure bit set. This disk is experiencing a problem and predicts that the drive will fail. 1. Back up any critical data on this drive. 2. After backing up your data you can attempt to run chkdsk /f to repair minor errors. Do not run chkdsk /f on the drive unless the data has been backed up. Data loss may occur if the drive is experiencing physical failure. Disk Diagnosis {diskname} has less than {minfreediskpercent}% free disk space A logical disk has a low amount of free disk space. {diskname} has {freediskspacemb} MB free disk space. There is {freediskpercent}% free. Low disk space may cause poor performance and low virtual memory errors 1. Verify disk space is low by viewing the drive using "Computer" from the Start menu. 2. Back up non-critical files and then remove them from the drive. 3. Perform a disk cleanup. {diskname} has less than {minfreediskpercent}% free or less than {minfreediskspacemb} MB disk space The main system disk is low on space. {diskname} has {freediskspacemb} MB of free disk space. There is {freediskpercent}% free. 1. Verify disk space is low by viewing the drive in using "Computer" from the Start menu. 2. Back up non-critical files and then remove them from the drive. 3. Perform a disk cleanup. Free up disk space The Security Center reports that User Access Control is disabled. User Access Control is disabled. It is highly recommended that you run Windows with User Access Control enabled. Enable User Access Control using the Security Center. User Acess Control The Security Center reports that Windows Update is disabled. Windows Update is disabled. It is highly recommended that you run Windows with Windows Update enabled. 1. Enable Windows Update in the Security Center. Windows Update The Security Center reports that there is no anti-virus product actively protecting this system. The Security Center has reported that on-access virus scanning is disabled. Either on-access scanning is disabled, or the anti-virus application is not recognized. Verify that an anti-virus product is installed. The Security Center has not recorded an anti-virus product. The Security Center is unable to identify an active anti-virus application. Either there is no anti-virus product installed or it is not recognized. 1. Verify that an anti-virus product is installed. 2. If an anti-virus product is installed and functioning configure Security Center to stop monitoring anti-virus status. The Security Center has recorded that the anti-virus product: {antivirusproduct} is not up-to-date. {antivirusproduct} is not up-to-date. It is highly recommended that you run Windows with an anti-virus product that is as up-to-date as possible. Anti-virus product registered with the Security Center reports that it is not up-to-date. Refer to the product documentation or manufacturer of {antivirusproduct} for information on how to get up-to-date. The Security Center has not recorded an anti-spyware product. The Security Center is unable to identify an active anti-spyware application. Either there is no anti-spyware product installed, or it is not recognized. 1. Verify that an anti-spyware product is installed. 2. If an anti-spyware product is installed and functioning configure Security Center to stop monitoring anti-spyware status. The Security Center reports that there is no anti-spyware product actively protecting this system. The Security Center has reported that on-access spyware scanning is disabled. Either on-access scanning is disabled, or the anti-spyware application is not recognized. 1. Verify that an anti-spyware product is installed. 2. If an anti-spyware product is installed and functioning configure Security Center to stop monitoring anti-spyware status. The Security Center has recorded that the anti-spyware product: {antispywareproduct} is not up-to-date. {antispywareproduct} is not up-to-date. It is highly recommended that you run Windows with an anti-spyware product that is as up-to-date as possible. The Anti-spyware product registered with the Security Center reports that it is not up-to-date. Refer to the product documentation or manufacturer of {antispywareproduct} for information on how to get up-to-date. The Security Center reports that there is no firewall product actively protecting this system. A firewall product is not enabled on this system. It is highly recommended you run Windows with one enabled firewall product. No Firewall products registered with the Security Center reports that it is enabled. 1. Verify that a firewall product is installed. 2. If you are using a 3rd party firewall that does not register with the Security Center you can configure Security Center not to monitor this setting. 3. If you do not have a firewall product installed you should enable the Windows Firewall. Anti-spyware Anti-virus Firewall Performance Diagnosis WMI Performance Queries Insert Configuration table into final report Create table of interactive session processes Startup Programs Cleanup unwanted performance tables Desktop Rating The "CPU" rating for the system is poor and may be the cause of performance problems. Reducing the number of open applications may improve system performance. Check for unnecessary startup applications and disable those that are not required. If the problem continues the CPU may need to be upgraded. The "Gaming graphics" rating for the system is poor and may be the cause of performance problems in multimedia applications or games. Disabling Aero Glass may improve performance in multimedia applications or games. If the problem continues the display adapter may need an updated driver or may need to be upgraded. The "Graphics" rating for the system is poor and may be the cause of performance problems. Disabling Desktop Composition or reducing screen resolution may improve graphical performance. If the problem continues the display adapter may need an updated driver or may need to be upgraded. The "Disk" rating for the system is poor and may be the cause of performance problems. Reducing the number of open applications may improve system performance. Ensure the disk has adequate free space and is defragmented. Check for unnecessary startup applications and disable those that are not required. If the problem continues the disk may need to be upgraded. The "Memory" rating for the system is very poor and may be the cause for performance issues. Reducing the number of open applications may improve system performance. Check for unnecessary startup applications and disable those that are not required. If the problem continues the memory may need to be upgraded. Multiple users are logged on to the machine and this may be the cause of performance problems. Log off any inactive users to reclaim system resources. Performance Diagnosis